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Today I went to my staples located in Port Saint Lucie, FL and the way I was handled was not going to bring me back to the store. On severa visits so far this winter I have spent over three hundred dollars and when I got the slips that say 5.00 off on purchases of more than 25.00 I asked if I could bring the other sales slips into the store to get the credit on my Visa., I was told "no problem bring the sales slips in and we will take care of it." When I got to the store I was told that there had been too much time from the sale to this date and no credit would be given. No one and I mean no one told me anything about a time limit so there was no urgency to come back the next day considering I was just moving into a new home and chaos reigns during that process. The sales clerk said he could not do it and then the manager came over and I can tell you therer was no one piece of earnest in his treatment of me. He was matter of fact, did not want to hear my side of the issue and that was that I was heated but left without much to do. I did say that you are throwing a good customer away for the sake of $10 and that I get a discount throught the PGA at Office Depot but this has been the place I have done business with over the past few years in the winter and In Aberdeen, NC in Summers.My rewards number 257816952 should you wish to check my spending. I am not happy of the mixed information I recieved one day and then on another there is another story. Thought you should know what happened and you can do what you think is right. Bob Thatcher