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Original Post
MY shredder just went kaput after working for 8 months, first it was banging , then it would not shred propery and finally it did not go on. I at 84 years of age took it back to the store to find that the store did not take back the shredder and I had to phone the office when i told them no one had advised of that when i purchased the shredder the cashier went out of her way to help me ans and the other cashiers wereon the phone to get info for me but since it was a sturday the office were closed and I would have to do it on monday so today i called staples and immedetly got a person who went out of her way to help me having me restart the shredder and putting a heavier paper and to my amazement the shredder was now working again. I want to thank the people at staples for their concern, knowledge and courtesy in helping me have my shredder woeking again thenk you staples