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I have rented and finshed paying for three computers queen size mattress set, and was in the process of renting a theater system, a tv, I had a problem with the theater system I called ask for the person I usally deal with told she would call me back she never did,so I called again talked to the manager,and I was told he would send someone out that knew how to fix the problem gave me a time they never showed up called again he sent a guy out that had no idea what to do called the store spoke to the person I normally talk to she said she would give me a loner until mine came back, they never brought one,so I called again talked to the manager said will have one for you Monday and send yours off they never came or called so I called Tuesday ask for the person I normally talk to, was told she was busy and would call back since she has never called me back the first time I was sure she would not again so I told them to come get their stuff no longer renting from them again.