Report Abuse
Report abuse on a Pier 1 Imports Customer Service Post
If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.
Original Post
I was charged an erroneous late fee. Paul helped to clear up the issue in minutes. There was very little waiting to speak with an agent once I got the correct department. It does take a bit of time to get through all the "press this button if" recordings. But this is typical. All in all I was extremely pleased with the service, especially Paul's courtesy and efficiency.