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SO last year October 2011 I was so upset with this customers service because I had an appointment at A Kmart from Torrance and when I get there the studio was closed down and one was kind enough to call me so since My twin girls were all dress up they send me to Carson I did get my pictures taken after 3hrs of waiting and now This year my twins pictures were schedule Oct 22nd at 5:00 pm.I get there and the studio is closed and my girls all dressed up here we go again no pictures taken but the worst part was that I tried getting corporate office and no onehad it!!So here I'm trying to get some help!!!