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I rented a trailer from UHAUL in Tulsa,OK on a friday. I returned the trailer after i was done with it the next day. The computer at the store i returned it to was down so they could not give me a reciept for my rental. I needed one to turn in on my company expense report as this was business related. They did say they would email me one as soon as the computer was back up. OK. After a couple of days i had not recieved my email reciept. I called the store to ask them to email me the reciept. Now they had tried to but they had the wrong email for me. The man at the store said he did not have a password to re-email me my reciept. OK. So i asked him if he could fax it to me. He sais they did not have a fax machine there. OK. So i said well i guess you can go ahead and mail it to me and he said he could not do that because he did not have any envelopes or stamps. REALLY!! So i have to drive back to their store to get a reciept printed because they cant email, fax or mail me my reciept. Good customer service!!