Motel 6 Customer Service

Motel 6 Customer Service Phone Number

Phone Number:1 (800) 466-8356

Shortcut: N/A - Edit

Average Customer Rating

Score 1.6
Website: Motel 6 Website

Motel 6 Customer Service Hours

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Reviews For Motel 6 Customer Service (14)

service sucks

Nobody to check us in took an hour for the mfr. To show up. Then had homeless people banging on the door wanting $$$ or beer told mgr. All she said was sorry.we got no sleep

-by (Dec. 5, 2015)


I stayed at the colinga motel and the lost hills one.. I felt very safe and had great service at both! very clean and maids that DONT steal!!!

-by (Dec. 10, 2014)

This motel is a pit

Motel 6 sucks, I will never stay at that motel and would never recommend it! The customer service is awful and not reliable!

-by (Oct. 7, 2014)

flea bag room...literally

i just left you location in marshall, texas with a feeling of sickness. my room was infested with fleas, crawling on my ankles and biting my flesh. i noticed they not only were getting on me on the carpeted floor next to my bed but also in the bathroom. i took photos on my phone to show management. the night i was there, i heard commotion from my room and several police officers were arresting a naked woman who was strolling the property and staying in a room there. she was arrested for indecent exposure and prostitution. i know that motel 6 cannot foresee these happenings, but children were on the property and it leaves a bad impression of motel 6. when i was complaining to the front dest person, he mentioned that they were aware there were problems in my room of the flea infestation....why did they place me in there when the hotel was only about 25 percent booked, why would they put anyone in that room until the fleas were erraticated...period? what a night in hell!

-by (Sep. 11, 2014)

Toxic waste dump

Turlock Ca was aToxic dump Dirty towel on the chair when we pulled it out to set. Mold all over bathroom , sink was filled with waste & mold. Have no idea what was behind the toilet. All the edge of walls was filled with who knows what. Looked like they just run the vac never use the edge tool to clean an never mop the bathrooms. Spoke to clerk all she said was sorry. Really They should paid me to stay there.

-by (Sep. 9, 2014)


Motel 6 in Virginia infested with bed bugs

-by (Aug. 11, 2014)


Non smoking rooms smelled like smoke. decor was circa 1970 with wear and tear obvious everywhere. The place was falling apart. There were sloppy, shirtless permanent residents that hung around and stared at us. carpets were foul and stained. I have never been so creeped out ever! I will never ever book at Motel 6 again. The rooms were worth about 10.00 a night not what we paid. and were obviously available by the hour. yuck! I want a refund!!!! 2016 hospitality way Jeffersonville Indiana avoid it - sleep in your car!

-by (Jun. 10, 2014)

poor service on why and when i got put out my room

I was put out my room for noise. there is no way me and my family have been living in a hotel room for 2 years now in many citys because of my job. 1st time put out . And reason was for noise . The room upstairs is where the noise is coming from and still is I bet . the 2 boys that was there when the clerk came to the room with a pitbull and the police did not ask them what room they was in and put them out to. then when I got my refund the rate changed for the time spent . without notice this all here is all wrong . and im going to make noise about it!

-by (Jun. 3, 2014)

Terrific staff

My wife and I stayed in Rapid City SD around Christmas to be with family. The rooms were very nice. The hardwood floors are a bit cold but clean. Lisa was very friendly and answered all of our questions. The housekeeping staff made sure we had everything we needed. The male at the desk Eric wasn't as friendly as the rest of the staff. He seemed like we irritated him when we asked about good restaurants. Overall our experience was wonderful and we will definitely be back.

-by (Jan. 13, 2014)

Horrible experience

I stayed at a motel 6 in Vallejo CA 597 Sandy Beach Road. The bed had blood stains on the matress, it was so discusting. It smelled like cigarrette smoke so bad, I requested non smoking and this is what they gave me. I went to office to let them know about bloody matress, but no one seemed to care or even be bothered by it.

-by (Oct. 23, 2013)

Participant nasty motel

Motel 6 at the airport in Richmond Virginia : description , sex offenders. Participants who think that their sex offender intrusion and continuous unlawful entry is above the law due to law participants. Sex Offenders is the best description for this motel. The only thing funny are those nasty black people that are doing that.

-by (Oct. 11, 2013)

Turn the light out for us.

Motel 6, Winchester, VA was the worst, most uninviting motel my family has stayed in for many years. Tell Tom Bodett to turn the light out for us. Never again at ANY Motel 6.

-by (Aug. 6, 2013)

Tear down and rebuild

Stayed at m6 in flagstaff,az 2516 lucky ln, what a dump,nothing was clean,hair in the bed and tub,toilet dirty,carpet filthy, did not have enough plugs to plug in two cell phones and one IPad ,do not wast your money stay any where else!!!

-by (May. 18, 2013)

please close all motel 6

You lost control of your managers.

-by (Oct. 28, 2012)