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I lost my mother unexpectedly in November. She was my world and my life will never be the same. I made the HUGE mistake of trusting Michaels in Snellville, Ga. with some irreplaceable items of my mothers. I took some of her photos from her younger years, funeral program, dried flowers from funeral service and a picture that was taken of my mother 10 days before she passed to this location. Not only did they misplace the items (for a while) they had the items in there store for almost a month and had not even started working on the shadow box I spent well over an hour working on the lay out. The attitude of the store personnel was so nonchalant that it was very disturbing to me. I feel like they totally disrespected me and my mother’s memory. I am beyond disgusted with Michaels and will NEVER do business with them again. Words cannot express how disgusted I am.