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My sister lives in my deceased parents’ home. I live in Atlanta and take care of bills for her because she is on disability and unable to work. I have all bills paid from a special checking account I provide for her and all bills are drafted. In Sept of 2012 I tried to switch to U-verse and Direct TV fro regular AT&T and DSL AT&T for her because her bills were way too high. AT&T told me I had to put the account in my name, so I did. In Oct I switched to AT&T U-verse internet/Phone and dropped Dish and went with Direct TV. Direct TV required I put the initial fees on my credit card. A week later AT&T sent computer router ETC in the mail and Direct TV came out and switched services. My sister returned all equipment in boxes provided by Dish Network. My sister was unable to hook up the equipment for the phone and computer service. Finally after a week with ATT and many phone calls I was able to get the service started through a three way conversation. I thought everything was finally OK although my sister said she could see no faster service on the computer; the phone was nice with the new features. At the end of Oct my sister suffered a heart attack and was in and out of the hospital several weeks. I thought everything was OK with AT&T. In early Nov my sister started to feel better and called me to say AT&T called and left a message about equipment return. When I called to find out what was going on, everyone was very rude and kept trying to get me to pay my bill. On 10/11/2012 AT&T drafted 80.39; on 11/09/2012 AT&T drafted 161.63 on 11/22/2012 discontinued my service for non-payment and said I owed an additional 275.25 because I had not cancelled my old account with AT&T and telephone service. I told the AT&T rep that they (AT&T) should have cancelled their own service when I started the new service with AT&T. I finally agreed to an additional charge of 175.25 to keep from having bad credit. AT&T drafted 175.25 on 11/29/2012. I discontinued my Internet service with AT&T and went with basic phone service for my sister. Please help me understand how AT&T can double dip and expect me to pay. I would like a complete. Thank you,