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Original Post
We have issues about every month regarding our bills from AT&T. It's a real hassle and so we are always having to call them because the bills are supposed to be a set amount and we can do nothing different and them go up 100 dollars or more each month. Thankfully most of the time the customer service people have been kind and listened to us, even chatting about our children or random things while resolving as much as we could of the issues. This obviously happens to much, but if you're not rude to them, they won't be to you.