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Bought the insurance to save money on a lost phone. Thought is was 0 deductable like I was told at sign up. Lost the phone- Found out I need another 199 to replace. Insurance with a 199 Deductable after 6 months. NOT!!! Going to buy that deal again. Deceptive store tactics.????? Losing the phone is bad enough- but finding out you got screwed on the insurance as well. Just not the way to make a customer of 9 years want to renew a contract. Choices are changing.

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