Big Fish Games Customer Service

Big Fish Games Customer Service Phone Number

Phone Number:(254) 977-2750

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Average Customer Rating

Score 2.2
Website: Big Fish Games Website

Big Fish Games Customer Service Hours

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Reviews For Big Fish Games Customer Service (21)

I purchased a game

i purchased two games and one of them didn't download

-by (Jan. 9, 2016)

Big Fish Spotlight Millionaire

I just won on the new game. I won the spotlight, which was over 1 million chips and didn't get the chips. Please fix this problem and give me my chips.

-by (Jan. 5, 2016)

Big fish casino

I bought a new phone and I have lost all my chips and v ip status can u fix it

-by (Dec. 23, 2015)

goldminer game lost need a replacement

do not like not being able to reach big fish game when need to

-by (Dec. 7, 2015)


|The game keeps crashing. Just when you are about to complete a puzzle, the game crashes.

-by (Nov. 8, 2015)

Game crashes

I bought theatre of the absurd last night now I get to a certain point in the game and it crashes then I go to play again and it gets to main menu of game but will not load up goes right back to the home screen of my phone what do I do

-by (Sep. 18, 2015)

find way to play my games

I have a new windows ten computer and I have games that I can see on purchase page, but I cant get to where I can play them

-by (Aug. 12, 2015)

Sharing my winnings

I recently won a jackpot on Sherlock, a Big Fish Casino game, and to celebrate I gave away most of my gold to my friends. Now they won't let me back on the game because they think I am doing something wrong. So not okay!!!!

-by (Jun. 15, 2015)

Cradle of Rome2

I purchased this game some time ago and since keep getting charged every month for said game which I can not play as it will not show

-by (Feb. 24, 2015)

nonsense charges to back

I purchased a game that would not work. I contacted customer service and was given a code for a free game. Chose a game I liked and used the code....2 weeks later my bank account was charged 6.99 for this "free" game!. Contacted customer service to find out why and no response after 5 days!!!!! I will never buy another game from big fish again!

-by (Jan. 17, 2015)

Free spins on dec 17

On the shake you gave free spins well I shook went to puppies and kittens and never revived my spins. I the BFC and look forward to any promos you give us. Is there anyway you can give my spins. Thanks BFC penny

-by (Dec. 18, 2014)

membership fee

What does the monthly membership give me. I still pay the same for games. How can I clear a game I have to start over. Fairwas golf solitaire

-by (Nov. 10, 2014)

Can't download uninstaled games

I purchased plants vs zombies and it stopped working then i uninstaled and then when i tried to re-instal plants vs zombies it said i had to buy it even though i bought it what can i do?

-by (Jul. 29, 2014)

wont accept email address

wont accept email address or users name. won't accept or password. Didn't send back up disc. My games disappeard from the computer: Lets start anew BigFish and get the show oh the road. I paid for games I never could download? I have a new computer, so my drive is different. Perhaps, looking back at my account a year ago , get more info. Thanks, for your help. I hope. N McAllister

-by (Jul. 9, 2014)

Timeless, The Forgotten Town. Editors Rdition

I have paid for & downloaded this game and it comes up with an error (violation at 0x0308EFAE) then terminates. Can you help me fix the problem?

-by (Jun. 20, 2014)

games didn't come in mail to my house

I payed for my games that I got off of bigfish other people got their games in the mail I did n't get my in mail I want to know why I didn't get mine in the mail you tell me why I want to know

-by (Jun. 8, 2014)

free gift

I received a box off candy and there was suppose to be a code for 50 million free chips that's not there I am a VIP player I hope to have this problem resolved asap

-by (May. 30, 2014)

money that they took off my card

they took 54 dollars off my card had to pay for another one because of it want my money back.

-by (May. 15, 2014)

Heartswild Solitaire and Heartswild Solitaire Book 2

I bought both games back in the early 2000's and I have the key reg. numbers. All o a sudden I can't play either one. Could you help me get my games back PLEASE How can I rate you till I hear from you?

-by (Apr. 29, 2014)

Big Fish Support phone number

This phone number for Big Fish support no longer works and it is e-mail only game support.

-by (Mar. 31, 2014)