2K Sports Customer Service

2K Sports Customer Service Phone Number

Phone Number:1 (866) 219-9839

Shortcut: Wait for an agent

Average Customer Rating

Score 1.9
Website: 2K Sports Website

2K Sports Customer Service Hours

N/A - Edit

Reviews For 2K Sports Customer Service (19)

Nba 2k16

Ok I was rookie 5 then ranked up to pro 1 and played 2v2 and it lagged me out and deranged me back to rookie 5 why did it do that when I worked so hard to get pro 1

-by (Dec. 1, 2015)

Cant play my nba2k16

I have been trying to play 2k16 for two days now and it keeps telling me that it is a problem with the server's,I have uninstalled and reinstalled my game and it still doesn't work

-by (Nov. 28, 2015)

Bought Shoes and I cant get them back

I bought shoes once and wore them and took them off and it says i have to pay for it again

-by (Nov. 22, 2015)

NBA 2k15 MyTeam

I have a Xbox 360 and when I got to play MyTeam on NBA 2k15 I'll go to play a game and it will say this games fee is 50 vc so I press A and it just acts like I prees B please help

-by (Mar. 6, 2015)



-by (Aug. 13, 2014)

Pretty good

For me it took 1 minute but I was on hold for a little bit of time then they gave pretty good instructions. Overall it was good.

-by (Jul. 22, 2014)

Umm... ok then...

I could not reach them for 3 HOURS!!! I called every hour. They eventually answered and fixed my problem quick. All it takes is patience. But guess what, I DONT THINK ANYONE IS PATIENT!!!!!

-by (Jul. 15, 2014)

NBA 2k14

Terrible service.

-by (Jun. 16, 2014)


I tried calling the number but it doesn't work is anyone else having trouble joining a new online association

-by (Jun. 11, 2014)

2K Support


-by (May. 7, 2014)

2K support Agents

I called this company 4 times and thought I was talking to my 2nd grader. Not professional and would not give me a supervisor to speak to. HORRIBLE EXPERIENCE!

-by (May. 7, 2014)

nba 2k 13 & 14

Online never works. Servers r always down.

-by (Mar. 27, 2014)

Online data corrupted

This is bad customer service. If you can't fix the issue at least own up to it. Not answer calls or responding is not the way to go. Truly disappointed in 2k

-by (Mar. 9, 2014)


they can never fix anything

-by (Mar. 8, 2014)

Hello is anyone home?

25 minutes and counting I tried calling three times does anybody work there? This is got to be the worst customer service of all time!! It made me rate one criteria but you really don't deserve any stars

-by (Feb. 14, 2014)

the servers for the league on nba 2k14 are always down

this messed is up is been all most a week and servers are down for trying to join the league when will they get fixed

-by (Jan. 2, 2014)


Thanks for the number, but 2K is terrible. I was waiting for 20 minutes before I hung up. When I call EA I have no problems and wait for a max of 10 minutes.

-by (Dec. 30, 2013)

2k blows dick

I was waiting for 23 minutes before I hung up and could not reach anybody. Then when I tried to call back, it says all 2k operatives are busy, goodbye

-by (Dec. 28, 2013)


My dad always talks about this place.

-by (Nov. 25, 2013)