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1. Don't answer phone (multiple attempts) 2. Leave a message, it is not returned. 3. Write cusomer service help line. 4. Response - forward message to salon 5. No response form Salon 6. Write another email to help line. 7. Sorry, need to call the salon directly 8. Loop back to #1 and repeat....

Two days later, and I still cannot contact them for a haircut appointment. JOKE! How do they stay in business?

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