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My bridemaids and I purchase our dresses and at the time of checkout the clerk did not greet us or ask if we find everything ok. I gave her my 20% off coupon expecting to pass it to the next lady and she ripped my coupon and said it's a one time use in a smart way. We all looked at each other. I ask my ladys to get their iphones and pull up the coupon which they did and presented to the clerk. Then I ask her if she will rip their phones because it supposed to be a one time use. She did not respond. We all walked out, talking about the issue then we turned back in to return the dresses. That was an uncomfortable experiece. We will not go back to that JCP again. Luckly, we found our dresses at Kohl's. We did have a coupon for that and it did not get ripped up. It was given back to us and we actually passed it on to the next persons. I am always in JCP in Cedar Hill. I guess because of the changes in the store. They are downgrading the clerks to have poor services. IT'S A SHAME!