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I was at the store at the Oakview Mall in Omaha today getting help in the drapery department. The sales person needed to get on the computer/register to look something up, but another associate was using the terminal to look up her work schedule (was not on the clock) making me (and the sales associate) wait for her to finish her personal use. The sales associate went to look for the item I was requesting (after she located it on the terminal). The other person picked up the phone and proceeded to make an appointment with her doctor right in front of me! I heard all about her problem, her husband's problem and when the appointment was. Then when the sales associate who was helping me came back she told her all about the appointment too! They continued to have this conversation in front of me. I found the MOD and complained. He agreed that it was inappropriate, but I have a feeling it went in one ear and right out the other.

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