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Original Post

I received a notification in the mail from a collection agency about an old bill from your company that allegedly was overdue since 2009, I have no idea of what it is, tried to call nobody can give me any info, I looked to all my bills since then and as far as I can see I had no past bill unpaid, in the meantime I receive a new JCPenny's card when the old one expired, I have not used the card since 2009 because I don't like the products nor the service at your store, now why didn't I receive any notices of an unpaid bill until now, I would absolutely have paid it if it was a oversight, I have excellent credit and it would be stupid of me to ruin by not paying a small bill that now it has turned into a big bill because of the interest, penalties and what not that you and the collection agency are hitting me with, this is a disgrace and an outrage, I am senior and my credit is very important to me, at least your company should have notified me before this and not try to take advantage now.