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I do not like the remodeling that has taken place at the Charleston Town Center, Charleston, WV, store. I have been there several times since the remodeling and as far as I am concerned it was much nicer the way it was preremodel. The shoe department is more open but it was much nicer before. And the way it is so "boxed" in makes me shudder to think what would happen should there ever be an emergency, especially on the lower level. YUK!! Why the Sephoria department, when there is a Sephoria store in the mall itself. Seems like a total waste to me, but then who am I, except an unhappy customer. Don't know if I will be shopping here ever again. No more sales and only 1 salesperson that I would consider going to and Marty works in the fine jewelry department.

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