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Original Post
My wife & I travel several times each year BUT we will never use Expedia again. Because of illness, my wife had to cancel our next flight booked thru Ex. and apply the ticket to a later trip two months away. We combined spent 4 & 1/2 hours on the telephone before the change was made. My flight was cancelled by some incompetent staffer before eventually getting it reinstated, if in fact it is. This is not the first such fiasco we've experienced. Expedia should reimburse us the cost of the ticket to compensate for the amount of time spent & the frustration experienced in dealing with multiple staff members who do not do what they say they will do. Never again will we use Expedia!