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We stayed at HIE on Metrocentre Blvd, West Palm Beach and the overall experience was not what I expected from Holiday Inn. • One of the beds was broken down as if an elephant had slept in it. We had to sleep three in the other bed • The carpeting was so worn/dirty we walked around with our shoes on. • There was black mould on the fixtures in the bathroom and the caulking was such a smeared mess it looked like a 5 year old was practicing for a school art project. • The GCF plug was melted together
I placed an on-line complaint over a week ago and have not been contacted by anyone. I even took photo's to share with whomever would respond. I would have expected with such a scathing review that I would have been contacted immediately with some sort of apology or at least a reasonable credit but none yet!