Hardee's Customer Service

Hardee's Customer Service Phone Number

Phone Number:1 (877) 799-7827

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Average Customer Rating

Score 1.7
Website: Hardee's Website

Hardee's Customer Service Hours

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Reviews For Hardee's Customer Service (14)


I'm sorry to have to complain, but each visit they have mess up the special orders ! I have had to call and go back to get the orders correct ! This has happen too many times! I have had enough ! The food is good ! The service is bad !

-by (Nov. 11, 2015)


Your business will not be visited by my family again until your commercial disappears. Too vulgar for family or anyone else. Adults or children do not need this to buy a good hamburger. Porno is not acceptable.. How about addressing this situation.

-by (Mar. 20, 2014)

Overall service is horible

I will never go to your Hardee's located at 4006 Bainbridge Blvd Chesapeake Va. 23324-1402 again. You are supose to open up at 5:00 am and I sat in the drive through for 10 minutes waiting and nothing no one not a soul came on and ask what I wanted the inside was closed also so I sould not even go in. I have to be at work at 5:45 and this Hardee's was so conveniant but never again will I spend any of my money at your place again. You may think 10 minutes is not a long time but when you are on a schedule and minutes matter then yes ten minutes is very important. I come there at least twice a week and feed 2 to 3 people evertime so my little bit of money you will never see again and I will make sure everyone I talk to knows how unreliable and unpredictable your Hardee's is.

-by (Feb. 1, 2014)


I used to go through drive thru at hardees at 2190 Chesnee hwy. Spartanburg sc but never again!! the drive thru cashier is soo rude to customers. I looked at her name tag and she is a shift leader trainee. her name was tammy W. how can she even be a shift leader if she is rude to customers like that.. I was only asking for a straw for my drink and she practically threw it at me.. NEVER AGAIN WILL I GO THERE!!!!!!!!!!!!

-by (Jan. 18, 2014)

Unhappy customer

So, go thru Drive Thru ordered smoked sausage and cheese biscuit combo. Get home with my meal, take a bite of my biscuit and sink my teeth into raw biscuit dough. Horrible!!!!! Call the store in Forsyth, GA. to let management know and yeah, they want answer the phone. Not a happy camper!!

-by (Sep. 4, 2013)

STOP Offensive Sexual Advertisements!!

Please be aware that I speak in belalf of MANY, MANY parents, family members and friends.... YOU HAVE LOST OUR BUSINESS!!!!!! How low can you go... to try and sell a burger? REALLY!!!! I heard the commercial on a radio advertisement and though it was sexualy offensive ...but when I actually saw it on TV it literraly made me furious... WHY is this allowed. It's like Pre-porn on commercials. Can you not just make a delicious burger that the taste will sell itself. What kind of sick minded people are in your top head quarters, who allow such adverisements to be aired!!!! Trust me... we will bocott your restaurants until this nonsence stops!

-by (May. 17, 2013)

what bull

go drive thru and get home and the chicken tenders are old and burnt pretty bad u spend good money for supper for the nite and then get that and have fix supper after all then have go thru hopes and bull to file a complaint with the company about it

-by (Apr. 1, 2013)


Why does a manager at the DuQuoin, IL store not go by doctors orders when scheduleing shifts. There is a young girl working there that is pregnant who is under doctors orders to only work 2hrs and she is being forced to work 8 plus hours per day. Sometimes she goes in at 9am and doesn't get off before 5 or 6 pm. Other days she work 5am to 11am and then goes back 6pm to close. This is not right. There needs to be something done about it.

-by (Mar. 31, 2013)

Memphis Tennessee

I just want to know how to you advertise a Memphis burger but neither carls jr nor hardees are located here....? Its a shame because from other states the food is awesome. Open a location in Memphis, its false advertisement.

-by (Mar. 26, 2013)

Please wear gloves

I went into the hardees on Midlothian trpk Richmond va n the cashier is taking money n turn around n serve food with out gloves nor washing hand or anything I was so mad I give the food back n request that he give my money back n I left this is something that ur company should work on there should be gloves or someone else fixing the food not the cashier thank u

-by (Mar. 22, 2013)

Horrible service

My family and i drove through the newnan drive thru on temple avenue and waited for over thirty minutes. whdo we finally got to the window the employee took our money with no explanation or apologies for the long wait. we asked her why it took so long and her reply was "oh there is just other stuff going on.." and still no apology. then to top it all off our food was cold. we will not be returning to eat there.

-by (Feb. 16, 2013)


Stopped at a franchise in Blythewood S.C. Ordered 3 coffees and two bicuit sandwiches. Bill came to $9.31. Received .$71 change from a twenty dollar bill. I took exception and three people went throught the register and told me I was wrong. Point is I'm right. Was on the way home to Ohio so the offer for contact at the end of the day was moot. Theft is arguable incompetence is not. Won,t stop at a Hardee's again. In sweeing the reviews this is not all that uncommon. One would think the organization would correct it.

-by (Jan. 5, 2013)

Worker safety

My daughter works for a location in Tennessee. The supervisor scheduling is ridiculous! She scheduled her to work til closing, then come back in at 5 am. Are you people crazy?! She drives 45 minutes to work, they have others closer in proximity, but schedule her to work with less than 4 hours sleep between shifts?! Obviously concern for the safety of the workers is not a priority. The location of this store is Oak Ridge, TN. The manager suggested she take a nap in the parking lot in her car before driving home. Sure, that sounds safe! I can't believe this is the kind of business you run and I will be sure to pass this along.

-by (Dec. 4, 2012)

Poor Planning

On December 1, 2012 I and my boyfriend decided that since he has been ill and does not get out much and he was feeling okay for a change would venture to Hardees for Chocolate chip cookie ice cream sandwiches. We had received the ad in the mail and they were advertised for free w/ ourchase of Memphis Burger Meal. Also there was a coupon for 2 for $2.00. When we drove 8 miles to get there, to our disappointment we were told they had none made up. This was on a Saturday night @ 7:30 p.m. and temps. in the mid 60's. Needless to say we were shocked that with the advertisement pushing this item even displayed on the window they had none. We left and did not make a purchase. Unfortunately, it may be 3 or 4 months before he will feel well enough to go on an outing again or possibly may not be around to go. (You see he has a treatable,but incurerable disease and has a lot of weakness and difficulty breathing, walking,etc.) this may not be very important to some people but this was a big step for him only to not get good service. Oh yes we were told we could wait and she would go make some but they would be extremely soft.

-by (Dec. 2, 2012)