Report Abuse

Original Post

I have shopped several years from GNC Crossroads Park Mall, Columbia Blvd, Titusville, Fl. Always, the female clerk there is polite and helpful. Today I met her manager who appeared to me to be most disagreeable. He made a production out of checking my $53 check because any check over $50 has to be verified. I assume she has always done it (company policy) but she did it so efficiently I never even noticed. He also knocked the competitor's brand of vitamins. He told me they were out of samples and anyway were not obligated to give them out. He told me he was going to have a "talk" with the clerk who serviced me last week because I thought she had not in fact verified my check. I found him most disagreeable and completely lacking in customer service appeal. His clerk was always helpful, always smiling and I hope she is promoted soon.