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It has been 4 years since I last patronized the Sonny's BBQ on US 98 North in Lakeland, Florida. After yesterday's experience I have put an "X" on the door. Simple drive-up order, 2 Big Deal Combos to go. Paid and received drinks at 5:38 p.m., receipt #40044. Finally received food at 5:58 p.m. While waiting at window observed carry outs for the 2 vehicles behind me waiting on the counter, total chaos in the kitchen and even 2 employees spitting in garbage can adjacent to food prep area! Sliced pork sandwich had 4 slices of meat, very fatty. When I asked the girl at the window what was going on, she said "sorry about the wait, we are busy" when the parking lot was maybe 1/2 full! Being a native Lakelander I assure you that you will receive all of the free advertisement you don't want!!!! That is why we have been traveling a half hour away to Zephyrhills for Sonny's for the past 4 years and will continue!!!! Night and day difference!

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