Report Abuse

Report abuse on a Red Lobster Restaurant Customer Service Post

If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.

Original Post

Traveling to Mobile al with three friends October 4-6 was a great time we had some problems with service at Red Lobster. Good and service were passable no problems until we get a few miles along the road and realize we are missing a wallet. Placing a call to the restaurant we notify first the host answering the phone then the manager and explain to them the delimma. There was little concern heard during the phone exchange and a lack of urgency to prevent the situation from becoming more complicated. Both hostess and manager were asked to search and given specifics of the seating area and waitress assigned to the booth. When we returned to the restaurant we were told no one could find our lost wallet. Immediately upon getting back to the restaurant wallet on floor under table. Greatest problem seen with the restaurant No one took ownership of our problem which was extremely serious when we were over 100 miles ftom home and we put all money pooled for trip into one account and the card for the trip was in the list wallet.

Your Info