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Contacted Comcast regarding refund check going to old address. Comcast placed a stop on the check and didn't tell me. When check deposited a stop was on it and it cost me a $15 stop fee. Called again and asked for another refund and the stop fee. Received a second refund check without the stop fee. Called Comcast twice and phone Customer Service said had to go to a Service Center to proved I paid the $15 stop pay fee. Went to said Service Center and they said couldn't help because that sort of thing is handled over the phone. Do not recommend Comcast for Customer Service results and taking my wife and I for the $15 stop fee they caused.

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