Report Abuse

Report abuse on a Comcast Customer Service Post

If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.

Original Post

I had an appointment scheduled for today between 10 am and 12 pm. I have received neither a phone call nor a knock on my door. Your customer service representatives are a joke, especially the ones who do not have a firm grasp of the English language. He stalled by asking me ridiculous questions I had already answered and in the end told me I did not have an appointment scheduled, which is WRONG. I received an automated call yesterday reminding me of the appointment. I have been a "customer" for little more than a week and I have experienced nothing but frustration through this entire process. Your service and customer service reps. get an F-minus compared to the service I received from Cox Communications in New Orleans. I WILL be switching to AT&T or whatever other company offers service here. And I WILL spread the word every chance I get about how despicable your service is.

Your Info