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Original Post
Absolutely the worst possible customer service. I have tried for three days at different times of the day to order internet services from Comcast. I've waited for as long as 38 minutes, 33 minutes, and 15 minutes depending on what I had to do while I waited. I haven't been able to contact anyone to order the internet because no one ever answered my call. I hear every 45 seconds (recorded announcement) how important my call is but I can plainly see it isn't important at all. Sorry, but if I have this experience trying to be a new customer what will it be like once I have Comcast and have a problem? Apparently many customers have a lot of difficulty with customer (non) service. I'm going directly to the local Comcast office as I can drive there and back before ever reaching someone on the phone.