74 Reviews For Simple Mobile

Average Customer Rating

Score3.0

Review for: Simple Mobile in Brooklyn, NY

Very friendly and honest people.

These people here they are so friendly and honest every time I have dealt with them. I'll definitely keep coming back and will recommend to other as well.

-by (13, October, 2015)
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Review for: Simple Mobile in Brooklyn, NY

Thieves

Sold old smart phone for double it's real value and then when it broke replaced it with one worth even less which was three years old

-by (15, August, 2015)
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Review for: Simple Mobile in Miami, FL

cellular and repair services

good prices (ship) , fast services and perfect customer services RECOMMENDED +++

-by (27, May, 2015)
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Review for: Simple Mobile in East Boston, MA

Simple mobile

One of best customer service I have experienced. Thank you iWorld Accessories for fixing my phone!! Also thanks for making my payment as easy as 123 :)

-by (05, March, 2015)
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Review for: Simple Mobile in Orlando, FL

awful service

I went in to fix my phones charging port it cost me $45 and now I don't have service witch means I have to go back to the store to see wth is wrong now!!!!!!

-by (24, February, 2015)
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Review for: Simple Mobile in Brooklyn, NY

Horrible

Horrible horrible service. two young boys there do not know what they are doing, i had my screen replaced 3 times in one week because it was improperly installed. costing me $150 times 3 because the owner is never there to talk to

-by (17, December, 2014)
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Review for: Simple Mobile in New York, NY

LIARS

I went there to make a payment and they changed my number and stole my money. I went back and the girl there is very rude and viciously evil. There were three people there with the same exact problem.

-by (09, December, 2014)
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Review for: Simple Mobile in Alexandria, VA

dont deal with simple mobile dealer at king street

I had a bad experience in this store. I don't recommended any one to go there. bad customer service. they sold phone to the customers as new phone after while they reported as stolen phone. the customers lost the phone and the money.

-by (16, October, 2014)
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Review for: Simple Mobile in New York, NY

Dont even enter!!

They are taking you the money out of your pocket. They charged me 350$ instead of 25$

-by (20, August, 2014)
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Review for: Simple Mobile in Bronx, NY

WORST EXPERIENCE!!

These guys LITERALLY STOLE MY PHONE. We went in there to get our Galaxy S5 unlocked. The guy took the phone and said he'd do it. 1 hour later her gave us a FAKE S5. It was some cheap knock off. The guy refused to give me my phone even after we called the cops. Apparently this store gets reported to the cops at least once a week. DONT GO!!!!!

-by (08, August, 2014)
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Review for: Simple Mobile in Chicago, IL

Good Place

Good place, one stop center....prepaid cell phones, money transfers, bill payment, public notary, illinois plates and title registrations, city stickers, plate stickers, pay parking tickets, car and home insurance..and much more....good people...good service

-by (29, May, 2014)
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Review for: Simple Mobile in Chicago, IL

Great Service

Had a new keyboard installed, it was so fast (1 1/2 hrs). Reasonable cost & friendly service. A merchant that goes that extra mile:)

-by (17, April, 2014)
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Review for: Simple Mobile in Dover, NJ

fix internet

one day I went to the store and there is a girl whose working there she really help me to fix my internt

-by (22, March, 2014)
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Review for: Simple Mobile in Houston, TX

Bad News

This place runs under a few different names. They're bad news. Customer Service is almost non existent. Once they get your money, they're through with you.

-by (01, March, 2014)
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Review for: Simple Mobile in Seattle, WA

Says he sells no mobile products!

This merchant says he sells no mobile products and knoows nothing about any!!

-by (17, February, 2014)
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Review for: Simple Mobile in Pacoima, CA

Worst Service and HIghway Robbery

Thought it would be a good idea to switch carriers and thought it would be simple since that's the name of the company, but no. this service got so bad I had to report them to the better business bureau. Save yourself the several hundreds dollars they will steal from you and don't go here, every customer I saw walk in was either angry or frustrated by their service, or lack there of.

-by (18, January, 2014)
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Review for: Simple Mobile in Brooklyn, NY

Business focused on short term gains

I understand that deal with a lot of one-time customers, but that is not reason to mistreat or mislead them. They will spike up the price on items if they think customers won't know about. There are at least two other cellphone stores nearby, and if you value business that care about building a long term relationship, i suggest you go to the other places.

-by (13, January, 2014)
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Review for: Simple Mobile in Elmont, NY

Service

It was easy to get my new cell phone activate with this company Thanks Jesterdeal.com

-by (09, January, 2014)
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Review for: Simple Mobile in Dover, NJ

good

I went two weeks ago there I get new service there I got problem im my internet I went back to them and they fix it so fast I m so happy

-by (08, January, 2014)
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Review for: Simple Mobile in Dover, NJ

like the store

this place I benn from last 2 yrs I like it a lot I pay my bill there they treat very nice

-by (21, December, 2013)
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Review for: Simple Mobile in San Diego, CA

Worst Customer Service

I really think the manager should think twice before he or she hires young employees . I feel bad for the people that go in to that store, tey don't have respect or know what company their sealing. the girls are young and they like to flirt and are so unprofessional when speaking to customers. im just happy im getting all their unhappy customer's ...

-by (29, October, 2013)
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Review for: Simple Mobile in Commerce, CA

Great customer service

I went in few days ago and this young lady by the name of Noemi I believe was very helpful she answered all my questions :)

-by (11, October, 2013)
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Review for: Simple Mobile in Port Richey, FL

Great Service !

This store was very clean and the staff was just great. They answered all my questions about there cell phone plans and helped me make the choice that was right for me !

-by (23, July, 2013)
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Review for: Simple Mobile in Dover, NJ

i had a nice experience in thi store

i buy the phone there and i had a nyc experience there they treat custmers very well

-by (06, July, 2013)
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Review for: Simple Mobile in Conroe, TX

POOR

The person who helped me was EXTREMELY rude. After I left it took 3 hours for my phone to be active again.

When I called the man said I wrote the wrong number and then hung up on me. When I called back because I thought we were disconnected he again said "it done" and hung up again.

-by (05, July, 2013)
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Review for: Simple Mobile in Norcross, GA

The worst phone service

i have been trying to get a refund from simple mobile for HOURS and of course, it failed. Simple mobile not only has refused to refund me back but they also don't even a working phone number for a store around me.Each number i call is either a other store or a none working number. All this being said, simple mobile should be ashamed to have the audacity to even consider themselves a wireless company.

-by (14, June, 2013)
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Review for: Simple Mobile in Tucson, AZ

Good for unlocking phones

They provided okay service, not very thorugh...phones were not unlocked all the way and they left one of my SIM card trays from iphone out. I think they wanted me to come back and get their service.

-by (13, June, 2013)
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Review for: Simple Mobile in Fresno, CA

Easy to switch

I got tired of paying T-Mobile $81 a month for 3G service when I only get Edge service where I live in central Washington. Six blocks away there is 3G, but not at home. Since I'm perfectly happy with the MyTouch 3G Slide, I wasn't enthused about going on a contract with another carrier for a new phone. The best solution for me was simple mobile.

-by (11, June, 2013)
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Review for: Simple Mobile in Tucson, AZ

My experience

It was awful. The young lady that served me was slow and didnt seem to know what she was doing. She charged my card despite the fact that the simple mobile transaction was declined and didnt refund me (perhaps because of her uncertainty of how to do her job). I will never go back unless they replace her. Perhaps I will just get a new phone.

-by (03, June, 2013)
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Review for: Simple Mobile in Fort Lauderdale, FL

Samsung Galaxy S4

Thanks again for hooking me up with the Galaxy S4! I love the phone and the $50 on Simple Mobile is working great! I told my friends at my job about you guys. Next time I'm in the Ft Lauderdale area, I'll pick up a few more of your flyers. Thanks again!

-by (27, May, 2013)
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Review for: Simple Mobile in Yuba City, CA

friendly kind service

Friendly kind service for the store in Yuba Sutter mall. The store called discount wireless..i am happy with deals with their people. Thank mickelagnel from Marysville ca.

-by (06, May, 2013)
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Review for: Simple Mobile in Yuba City, CA

good customer service.

Good customer service. And friendly.smile I like this dealer in Yuba Sutter mall. Thanks frank. Pulumas lake.ca

-by (06, May, 2013)
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Review for: Simple Mobile in Humble, TX

Awful

I sat in front of his store with the open light flashing for over an hour, the door was locked and the no one was inside during business hours

-by (03, May, 2013)
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Review for: Simple Mobile in Chicago, IL

4004 W Montrose

My advise for all people . If you want to pay your phone bill and you want your service back in same day, don't pay it in this store. They miss up your acount and they are really unhelpful . This store doesn't deserve any rating star

-by (19, April, 2013)
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Review for: Simple Mobile in Tarpon Springs, FL

Customer service and great price

I stopped at this Dimple Mobile location because where I purchasedy Dimple Mobile service is usually unable to handle my tech issues, which have been sending photos with text messages and how to block a caller. The folks at this location were very friendly, helpful AND they resolved my ongoing picture in text message issue in less than 15 minutes. I would highly recommend them to those thinking of putting a stop to the ripoffs at AT&T, Verizon, Et al. Great service at a great price!

-by (09, April, 2013)
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Review for: Simple Mobile in Fort Lauderdale, FL

Tmobile Prepaid @ Constant Mobile

These guys are AWESOME..seriously. They got me a no contract unlimited everything plan for $50 bucks! I got to finance a samsung Galaxy Note 2 when I just moved to Ft Lauderdale. I only put down $75 down and walked out with a phone that cost $700!!! Daniel didn't even check my credit to do it. I whole heartedly recommend these guys. Good work again guys. You friend Sarah.

-by (05, April, 2013)
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Review for: Simple Mobile in Miami, FL

Poor service

I'm trying to contact them by phone and they never answer, I don't think I'm coming back even when I was interested in buying a phone there..

-by (26, March, 2013)
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Review for: Simple Mobile in Miami, FL

best costumer service ever

hi there i just have to say it these people in 9525 sw 40 st are AWSOME they have the best costumer srvices ever believe me people and prices are really good too i recomended thanks everyone

-by (23, March, 2013)
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Review for: Simple Mobile in South Richmond Hill, NY

Excellent Service

I live in Zambia, and every year I am in New York, I buy top-of-the-market phones for use abroad from Wireless World, 124-07 Liberty Avenue, Richmond Hill, NY 11419. I have never had any problem with the phones. I would like to strongly recommend this store to all.

-by (06, February, 2013)
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Review for: Simple Mobile in Nampa, ID

Customer Service

These guys are amazing i would recommend them to any anyone the are fast are really nice to work with.

-by (24, January, 2013)
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Review for: Simple Mobile in Eastpointe, MI

rude

The guy who answered the phone informed me it was the wrong store, so I naturally asked if there was a nearby pawn shop I confused them with. He the said his head was hurting from the conversation. I said what? He repeated it. I said oook. Then he hung up on me. With that kind of courtesy I said asshole....

-by (17, January, 2013)
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Review for: Simple Mobile in Hollywood, FL

Great Service

I got great service from them. I change my network from AT&T to Black Wireless and also changed that of my girlfriend to Simple Mobile. He did everything within 15 mins and was very professional.

-by (04, January, 2013)
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Review for: Simple Mobile in Miami, FL

Muy buen servicio

Muy buen servicio y amable trato, fui a desbloquear mi iphone y en menos de 4 horas ya estaba listo, muy recomendado.

-by (26, November, 2012)
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Review for: Simple Mobile in Fort Lauderdale, FL

unlocked my iphone

These guys are doing great things. They factory unlocked my iphone to use on T-Mobile. I went to several other simple mobile locations who said it couldn't be done because of the software it on or whatever. But they said it could be done and did it the same day. Highly recommend this place!!!

-by (24, November, 2012)
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Review for: Simple Mobile in Flushing, NY

rude male employee

I walked into this store today and was asking a few questions, the guy answered with such rude attitude. He was annoyed answering questions..but his Job is activating and answering clients questions..my question was "why does it say unlimited 4g data when he said it is limited to 2gigs". With His tone and attitude he said "why you bitching at me, ask the company" How can you say such word to a customer... And if you are selling a phone service should u not know most questions clients will ask....especially if it is false advertisement...he should get out of customer service business. Very upset. I have never met anyone this rude in customer care. He is messing with the wrong person. BBB also Willa be notified.

-by (23, November, 2012)
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Review for: Simple Mobile in Rochester, NY

Unprofessional Manager

This store is very unprofessional. The manger is rude and unkind to customers . He flirts with every female customer which is very unprofessional and uncomfortable. Trying to buy a cell phone was not easy he was not interesting in selling just wants to rush the customer out the store and take their money. I will not recommend this store.

-by (18, November, 2012)
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