13 Reviews For Pet Valu

Personable staff, knowledgeable and attentive.

I found the people very friendly and knowledgeable about their store, the products and the pets they had up for adoption from the Rescue Society.

very friendly. nice owner

Nice friendly staff. Very efficient. would recommend.

Great place,very clean and organized.Friendly staff and great service.

I took my rescue shepherd to get a bath at the self service bathing area. Being new to this type of tub my boy was afraid of the steel ramp and tub so I wasn't able to bath him. The staff were super understanding, allowing me to wait until he had calmed down and even came into the room with me to offer my boy treats. They really were exceptional and even refused to charge me because he didn't have a bath. The next day I came back with my younger boy and was able to bathe him with no issues. The staff are amazing at this pet value and I will be returning again

Nice, clean place. Knowledgable people.

I got a great staff member who showed me the product I was looking for. They even carried it out to my car!! I love this place!!!

The ladies who work at this store were amazing and so helpful. My dog had been biting, itching and scratching nonstop and one of the young ladies suggesting switching to a new food because he might be having an allergic reaction. My dog hasn't been the same since! He's a brand new dog and I couldn't be happier! This will definitely be my go to pet store in the future! Not to mention Gus the store cat is so cute.

I have been to this store several times to give my dog a bath...they are always so friendly and helpful...I love this store...

Very helpful and friendly staff

You have a very valuable employee in Carly. She went above and beyond with her assistance with my questions. Great customer service! I will definitely be returning. Thanks Carly

I am very happy with the service received at Pet Valu Waterdown - Not only did Wendy go out of her way to try and find the right food and other products that I was looking for but she was very kind to my dog and gave her treats! My dog was also very impressed and is excited about going into the store. What a wonderful store to allow dogs to shop with their owners. I have shopped there for years because of the excellent service.