Horrible and hostile experience.
I live close by your Walker Springs location in Knoxville, TN. My husband and I frequent pilot. On Saturday 05-18 my brother-in-law went to purchase alcohol. I tried to pay for our beverages and proceeded to show the cashier my ID, she rudely stated that she needed to see his ID as well. I understand that it is policy not to sell to someone with an expired ID (brother-in-law), but the manner we were spoken to was hostile and condescending. It almost felt as if we were targeted for being Hispanic. Needless to say from now on I will take our business elsewhere. I hope in the future you cashiers are further trained in customer etiquette.
