First I would like to say I worked at a McDonald's in Illinois for a couple of years and it is like night and day compared to this location. The workers on front counter have no idea how to work the system and go out of their way to make you feel stupid. If a customer wants a sandwich made a certain way there is always a way to punch it in to satisfy the customer, which is what McDonald's is....all customer service skills and this location's employees lack these skills. I have also seen an employee off the clock, in street clothes, walk around the corner and grab his own fries when the number one rule in working with food is to wash your hands!!!