Poor customer service
I had a terrible experience at the Lowe's in Charlottesville. Not only were the folks at Customer Service and in Plumbing not helpful, but they were unfriendly and did not seem to care about their customers. I tried to return a broken product and was turned away from Customer Service and told to talk to Plumbing, where I stood and looked at two workers for 2 minutes while they talked to each other. Once the guy looked at me I explained that I was sent back to see him, and he looked at me like i was an idiot and simply said "what could i possibly do about this"? and tried to send me back to Customer Service. I didn't even bother and will never step foot in that store again. I'd much rather support the local small businesses anyway.
