It's tax season and I need tax forms. One would think they would be open all the time now but no. The are closed Thursdays and Fridays January 15th thru April 15th! WHAT? Now I have to take a day off to get my forms? And I agree with the surly attitudes comment. They have never been pleasant in all the years I've been going. I would have been fired long ago at my company with an attitude like theirs.