The most favorable experience
Today I went to renew my license which I was dreading due to previous experiences. I did not have to wait, I was acknowledged as soon as I walked in the door but that was not the best of my day. A lady named Ms. Turner was not only quick to process my need but she was the most pleasant person that I have ever delt with at DMV in my 50 years of driving. I think people are quick to criticize when things don't go the way they expect, but I thought it necessary to give Ms. Turner my thanks for being so nice and making my day more pleasent.
