Comcast Needham MA

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4 Reviews
95 Wexford St.,
Needham MA 2494 Phone Number: (800) 266-2278
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Comcast Store Hours

  1. Mon. 2:00pm - 2:30pm
  2. Tue. 2:00pm - 2:30pm
  3. Wed. 2:00pm - 2:30pm
  4. Thu. 2:00pm - 2:30pm
  5. Fri. 2:00pm - 2:30pm
  6. Sat. 9:00am - 2:00pm
  7. Sun. Closed

Comcast - Needham has 4 reviews

Comcast Needham

I had great customer service. That being said, I returned one cable box b/c we were cutting down. Later in the day I realized the box in my house was not working. Comcast had deactivated the wrong box. This was on a Saturday and by the time I realized it the center was closed. This is not a problem that can be fixed on the phone. The center is open for 30 minutes per day and I cannot return until the weekend. So now I am paying for a service I cannot use.

Luckily for me, 3 hours prior to this, I had already set up my appointment to switch to Verizon.

-by (05, November, 2013)

Poor Customer Service

I had the rudest customer service experience from a twenty-something representative. She accused me of not knowing my telephone number (used to identify subscribers) twice when she mis-keyed the number. I gave her a written account number and she told me to read it to her because "she doesn't have her glasses". Clearly, Comcasts needs to raise their service standards.

-by (30, September, 2013)

Very poor service

I was there to ask them a question about changes to my service. The lady was rude, she gave me the wrong information. I returned home, called customer service and was told that she gave me wrong information.

-by (14, September, 2013)

bad sales person..screwed cistomer

Received the worst service from the sales agent salah namous.. He should be fired from performing his job as sales... Will never recommond him to anyone

-by (07, August, 2013)