Customer service is terrible. I have tried several times to get service in my daughters apartment and pay for it as a gift for my daughter. Comcast will not do it because they say I owe them money when I do not. I do not live with my daughter but yet they still will not provide service to her because they feel I live with her. I live in a different town. I have tried to tell customer service this several times. All they keep saying is I am sorry but we cannot provide service to your daughter because you owe us money. I even mailed them a copy of my final bill and receipt which shows it is paid in full. They sure do not know how to keep updated records. Watch out for comcast because they will try to get money from you even when you do not owe them anything. Service is terrible!