AT&T Simi Valley CA

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AT&T

3 Reviews
1263 Simi Town Center Way,
Simi Valley CA 93065 Phone Number: (805) 583-9483
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AT&T Store Hours of Operation

  1. Mon. 9:00am - 9:00pm
  2. Tue. 9:00am - 9:00pm
  3. Wed. 9:00am - 9:00pm
  4. Thu. 9:00am - 9:00pm
  5. Fri. 9:00am - 9:00pm
  6. Sat. 9:00am - 8:00pm
  7. Sun. 10:00am - 7:00pm
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AT&T - Simi Valley has 3 reviews

Bad customer service

I went in with my dad to ask a few questions about our att uverse and the guy who helped us was actually being very rude with the way he was answering our questions and seemed very impatciant. I understand they have other customers to help out but this guy was not friendly nor seemed he wanted to be working, he just was not attentive, it felt like he was just brushing us off. They should hire associates who are friendly, treat you with respect, who are polite and actually wanting to help you out with whatever questions you have and not jerks who look at you like your stupid. I did not even get his name nor did he tell us his name.

-by (01, October, 2013)
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No help at all....

I have left 2 messages and have not received a call back. The worst part is that the guy who helped me gave his cell number to call back to merge my accounts. I now have tried to call the store and speak to someone and can't get anyone to pick up the phone at the store either.

-by (13, September, 2013)
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Rating

The lady that helped us today to buy a I phone 5 was very good. She gets a 5 star, but not having someone to answer the phone at the store gets a 1 star!

I have a question on charging the phone, as the plug to the phone is very loose, could not get anyone to answer the phone when I called or help, do I need a new plug?

-by (23, June, 2013)
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