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Original Post
my family & I rented a car for travel to a graduation in the family after being instructed on a deposit necessary @ the time of rental due to payment with a debit card with assurance the deposit would be returned upon return of car. the price of the rental & deposit were quoted to us several times while in store but when we were taken outside to examine the car for damages the sales person/asst mgr begin talking about insurance coverage despite the fact that we both presented copies of our own insurance. we were duped into agreeing for something we didn''t need & had foreknowledge of although he never gave us a new balance or mentioned an 'additional' charge in his sales pitch. I have rented from this corporation before & I can honestly say the salesperson have given me a choice of using my insurance vs theirs during the process of initially paying for the rental not outside just before leaving.