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Never was I informed sales are final. This in itself is scary. I was new to the area and was happy to find a store reasonably priced and with lots to choose from. One of the framed art work I bought fell of the wall due to a faulty bracket. I called the store and got a stone wall response all sales final. I spent over $5,000 at this store. I do not endorse them, will never recommend them and will never use them again. A simple request to replace a $169 piece of art when I spent five grand...I am disgusted.