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I've been to this Sprint store twice and both times, I have come out feeling embarrassed and unsettled. The employees come off as uncaring and unsympathetic and make it difficult to ask questions. When I do muster up the courage to ask something, they roll their eyes and speak to me as if I was mentally challenged. And at the end of the day, they just can't help me. They say it's not possible and send me off - funny, then I go to a different Sprint store and the problem is solved in 10 seconds. Either shut down this store or get new employees PLEASE.