Was attempting to locate branch offices near Tampa, FL. Googled Citibank locations and came up with 3 and phone numbers. 1st Location: Number not in service. 2nd location. Automated bs, had to say "operator" 6 times. Auto voice said it was switching, and call may be monitored, then hung up. 3d Location. No answer. Finally called 888 number. Guess what? Nearest branch office is 2 hours away in South Florida. Terrific! Just what I wanted to do; drive 4 hours.