US Cellular Customer Service

US Cellular Customer Service Phone Number

Phone Number:1 (888) 944-9400

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Average Customer Rating

Score 1.5
Website: US Cellular Website

US Cellular Customer Service Hours

  1. Mon. 6:00am - 11:00pm
  2. Tue. 6:00am - 11:00pm
  3. Wed. 6:00am - 11:00pm
  4. Thu. 6:00am - 11:00pm
  5. Fri. 6:00am - 11:00pm
  6. Sat. 6:00am - 11:00pm
  7. Sun. 6:00am - 11:00pm

Reviews For US Cellular Customer Service (6)

poor business practice

8 months ago I purchased a Galaxy S-4-I have been very happy with the phone-aps service. unfortunately --I do not give out my number to anyone except close friends and family--for the last 3 months I have been receiving several telemarketers call on this phone--this tells me that us cellular is "selling" my number to outside sources. this is a practice that needs to stop.

-by (Jan. 16, 2015)
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horrible

After 22 years I'd expect decent service. It USED to be good. Now its aweful. Used to be 24 hours. Now you cant even get a person on the phone. They always assign the wrong phone number as the main acct, dont bill for 3 months then nail you with a massive bill, dont reactivate your phone if they interrupt service...Its turned into the worst company ever.

-by (Jun. 10, 2014)
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Poor Customer Service Recording

A total joke .. Talking clearly and distinctly got a comment of we do not understand your answer.l finally gave up and called later.I am considering changing carriers. This is certainly not helping US Cellular

-by (Feb. 12, 2014)
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US cellular stores won't answer phones

A simple question-how much would a sim card cost for a us cellular galaxy 4. So, 8 calls later to 4 customer locations in North Carolina, Sanford, Wilkesboro, Asheville. Three of the stores automatically connected me to the endless US cellular service line-the one that says you have a 15 minute wait. I even tried exensions 1,2,3 and called back, with the same results at 2 of the locations. So at last, on the last Asheville location, I get a live person, first time, quickly answered my question. Keeps this rating from a one star, but I have to ask-after 20 years as a customer of US cellular, what has happened to your customer service?

-by (Dec. 10, 2013)
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Ex Customer

You can't get anybody to talk to you and when and if you are lucky to talk to somebody they all have a different story.

-by (Sep. 11, 2013)
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simple question on email access

service was awful

-by (Sep. 9, 2013)
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