US Cellular Customer Service

US Cellular Customer Service Phone Number

Phone Number:1 (888) 944-9400

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Average Customer Rating

Score 1.3
Website: US Cellular Website

US Cellular Customer Service Hours

  1. Mon. 6:00am - 11:00pm
  2. Tue. 6:00am - 11:00pm
  3. Wed. 6:00am - 11:00pm
  4. Thu. 6:00am - 11:00pm
  5. Fri. 6:00am - 11:00pm
  6. Sat. 6:00am - 11:00pm
  7. Sun. 6:00am - 11:00pm

Reviews For US Cellular Customer Service (5)

horrible

After 22 years I'd expect decent service. It USED to be good. Now its aweful. Used to be 24 hours. Now you cant even get a person on the phone. They always assign the wrong phone number as the main acct, dont bill for 3 months then nail you with a massive bill, dont reactivate your phone if they interrupt service...Its turned into the worst company ever.

-by (Jun. 10, 2014)
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Poor Customer Service Recording

A total joke .. Talking clearly and distinctly got a comment of we do not understand your answer.l finally gave up and called later.I am considering changing carriers. This is certainly not helping US Cellular

-by (Feb. 12, 2014)
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US cellular stores won't answer phones

A simple question-how much would a sim card cost for a us cellular galaxy 4. So, 8 calls later to 4 customer locations in North Carolina, Sanford, Wilkesboro, Asheville. Three of the stores automatically connected me to the endless US cellular service line-the one that says you have a 15 minute wait. I even tried exensions 1,2,3 and called back, with the same results at 2 of the locations. So at last, on the last Asheville location, I get a live person, first time, quickly answered my question. Keeps this rating from a one star, but I have to ask-after 20 years as a customer of US cellular, what has happened to your customer service?

-by (Dec. 10, 2013)
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Ex Customer

You can't get anybody to talk to you and when and if you are lucky to talk to somebody they all have a different story.

-by (Sep. 11, 2013)
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simple question on email access

service was awful

-by (Sep. 9, 2013)
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