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I cancelled service beginning 6/1/14 & got an order number confirming that. TWC reinstated the service minutes later for which I am now being billed. Spoke to 4 different people in a call that took more than an hour. Result? They'll look into it & get back to me. Hasn't happened yet! Try calling customer service...you get routed to Billing because you have a past due amount! There should be NO amount due because I terminated the service

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