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Since Comcast has purchased TW, we no longer have local phones numbers to call, and costs have risen, I was lucky enough to get a Rep who was very helpful. However our monthly cost list standard tv,starter tv,variety pass, TWC variety pass, The Guide, + other std stuff. Just another way to BS us and collect more monthly fees. She is trying to get approval from supervisor to work out another package to help costs.. Ha Ha supervisor won't answer. Think I'll switch to Direct TV

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