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My husband and I walked into the MELBOURNE, FLORIDA ready to buy a projector with cash in hand. As we walked into the movie theatre part of Best Buy, we walked right up to counter as two guys were clearly busy but they did not even acknowledge us not even for 2 seconds to say "we will be right with you", so we walked right out. TODAY 4/6/13 I walked into purchase a new hard drive for my lap. As I walked around aimlessly for 10 mins looking for the hard drive, I finally approached an employee and told him what I was looking for. He pointed aout and told me where I needed to go. He did not even lift a finger to help me. I had no idea what I was looking for. I walked over to where he POINTED and still had no idea. I had to call a friend on my cell phone and they helped me. He should have walked me over and helped me and if he could not he should have called someone else to help me. I have never felt so invisible before. How dare you not acknowledge me. HORRIBLE HORRIBLE CUSTOMER SERVICE. PATHEDIC.