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I recently bought a big screen lcd from best buy and had the worst experiance with them! Started in the store....there were sales assosiates everywhere but allwere too busy chit chating with eachother to even help me. After about 7 minutes of politely waiting, I had to intterupt and tell them I wanted the tv. The assosiate was so rude while we were doing paperwork and got very short with me when I asked any kindbof queations about the tv. Then, the day of delivery I was called and promised a delivery window between 1-3pm. I patiantly waited and at 4:15 I called and was told they would be here by 4:45. At 7pm I had still not received my tv so, I called again but this time spoke with a store manager. She put me on hold to speak with the driver...when she came back she told me the driver was already back in the store and he said he had went to my house twice and I was not there and that he had left a tag on my door. (This was a lie, because I had been sitting here waiting for hours)...so I explained this to the manager and she sent him back out to deliver my tv. Its nearly 8pm now and still have not received my tv!