Bad Customer Service
When we arrived at TGIF in Fairfax, VA, we asked about the endless appetizers. We don't get to go to eat often so this was our day. We were told no boneless wings until after 4pm. What! The waitress told us that there was party last night and they had none! Really, then why would you have them after 4pm when we arrived it was 2pm. I asked if they would substitute and she flat out said no! I asked again and asked why and all she said was the computer won't allow us to change. Are you serious? Since when does customer service run by computer? This was also embarrassing because the waitress just rolled her eyes as if we were the problem.