TGI Fridays Customer Service

TGI Fridays Customer Service Phone Number

Phone Number:1 (800) 374-3297

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Average Customer Rating

Score 2.9
Website: TGI Fridays Website

TGI Fridays Customer Service Hours

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Reviews For TGI Fridays Customer Service (15)


i have been to different wal marts freezer section and i cannot find the mac and cheese balls you used to sell. what happened? no one seems to sells these anymore. i bought them once and i have asked at the customer service counter if they could get any more in. they told me to e mail you directly. please bring these bacck to the stores. loved them. i know you have to change things but if the products are selling please dont take them away. please make more and sell more of these. thank you ona gebhardt

-by (Feb. 18, 2014)

great customer service

person resolved my problem with ease, great customer service

-by (Jan. 10, 2014)

worst dining ever

I was at fridays on 1/4/13 it was the worst.... my table got there food and finished eating before my food even came out and when I got it it was horrible I complained to the manager but he never came to my table to see if everything was ok... I went to the ladies room it was filthy and the floor in the dining area that leads to the restroom was also filthy I will never go to the Baldwin Fridays again it was horrible

-by (Jan. 4, 2014)

Bad Food and Customer Service

I purchased $64.00 worth of food from the Greenbelt, MD TGI Friday on October 10th around 5:00 pm. This was a take out order. The ribs were not cooked well done. The sweet potato fries were soft.It was terrible. I have eaten from Friday's lots of times but this was the worst. I don't know who they have in the kitchen but they don't have a clue how to cook. I tried calling the manager back; they would tell her who was calling and she would not pick up the phone. I am very disgusted. Never again and I would not recommend Friday to anyone.

-by (Oct. 11, 2013)

great customer service

great cs service

-by (Aug. 9, 2013)

Thank You

We are long time lovers of TGIFridays. We love the atmosphere,quality of food and the prices. Although the service lately has been unpleasant. Until we returned this Sunday morning and meet Bonnie A. She was friendly,warm and took care us wonderfully. Thanks Management!

-by (Aug. 5, 2013)

dallas location

I recently visited your restaurant in Dallas tx. I was waited on by Adam Gomez... his service was excellent. It was my birthday...June 27..and we were there for $3..Thursday s...and we had so much fun. And I look forward to returning very soon... best time ever

-by (Jul. 9, 2013)

Allergy issues - food contents

I just spoke with guest relations, and they are in the process of following up on an incident this afternoon at the Quakertown PA Fridays. We ordered off the Jack Daniels menu as usual, and no allergy problems on previous visits. My Girlfriend is extremely allergic to peppers of all kinds. Today we ordered a side of the new mac-cheese bites, which we shared. My shrimp came with sides of fries, and a vegetable medley. The medley had bell peppers in it, and I shared a shrimp from my plate with her, which could have been in the liquid of the medley, and a cause of her allergy attack. Luckily She did have an EppiPen at home to use, and prevented respiratory arrest. respiratory failure

-by (Apr. 26, 2013)

Never got served

Thursday, March 21, 2013,. I went to your restaurant off of route 29 in Maryland I belive it was Silver Spring. It was 4pm I was given a table and then waited for over 30 minutes and not even given a glass of water nor asked what I wanted anything. So I just got up and walked out. Very unhappy their were many servers around and the place was not even 1/4 filled . What ever happen to your place?

-by (Mar. 22, 2013)

Not up to par

Dover De Fridays was disappointing to say the least. Jack strips were burned and chix crusted pecan salad was burned also. This was a to-go order, so by the time I got to my destination it was too late to turn around; to top it off no plasticware- darnit!!! That salad is my fav. and had no bluecheese crumbles either. Sorry guys, wont be back.

-by (Feb. 20, 2013)