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I have never used their customer service but I shop there often. Target store on Rodeo road Santa Fe NM. Mixed feelongs. Some employees could not care less and some are really pleasant and helpful. Yesterday though I heard one seemingly high up Manager tell the security guard it was his last day and was joyful and another time a cashier started to whine to me about his long shift. Seems like there are recently some very unhappy employees. Of course I think there is a generation out there who feels they should be paid for doing nothing.But if I can avoid the miserable employees and the full of themselves managers and just get my shopping done, the products are good.