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I just found out I could actually save some money by migrating to the Simple Choice Plan. However, there is the issue of fees to migrate to the plan in the tune of $250.00. I have been a long time customer of T Mobile and I know these fees could be wiaved being that I am both a long time customer and prompt paying customer. I also work in the wireless entry for several other carriers. It just sems to me that it would be good practice in order to keep a customer that T mobile would waive these fees. Wouldn't you think? That's not the case. It was simply, we can't help you out with your request.

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