Report Abuse

Report abuse on a Bed Bath and Beyond Customer Service Post

If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.

Original Post

On 10/12/2012, I Was in the Columbia Heights,DC store. I went in to buy a comforter. I had a backpack with me and the manager and the manager asked me did I need help to which I replied I did not. After that I looked at the comforter, realizing I needed more money I was going to the ATM at the the target next door. The manager followed me to the front of the store eyeing the backpack. As I went to leave the store the manager asked if I had found everything alright, I replied I had but needed to go to the ATM at target for money. As I answered him he was trying to see if I had put anything in the pack. I went next door got the needed funds as came back to get the comforter. After getting the comforter I proceeded to the register, as I was walking to the register with the comforter he came up alongside me again and asked had I found everything alright once again eyeing my pack watching me until I was at the register. Once I was at the register he went and talked to door security. When I got to the door, security asked to see my receipt. As I had a number of receipts in my pocket it took me a minute to find the latest receipt, while I was looking for the correct receipt the manager came over and asked since I seemed to be having a problem what had I paid for the comforter. I found the receipt at that moment as he again eyed my pack.

I did not feel wanted his store and will not be in that store again. I have been to many BBB's throughout the country with a pack and have never been treated this way or asked for a receipt when security or the manager has watched me check out. That manager definitely needs a course in customer relations.

Your Info